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Policies

DEPOSIT

No deposit is required to confirm new bookings for 2020 and cancellation is free of charge up to 10.00 pm on the day before check-in.

However, a deposit will be required for bookings for next year.

The deposit the cost of the first night for bookings of one to four nights and 20% for bookings of five nights or more.

It will be deducted from the final bill at the hotel. The rest is payable at check-in.

A card or a bank transfer is accepted for payment of the deposit up to seven days prior to the check-in date, while deposits must be paid by card for bookings made less than seven days in advance.

CHANGES AND CANCELLATIONS

Guests can change booking dates up to thirty days before the check-in date, depending on availability, and without losing their deposit. The current rates will be applied to the new dates.

The deposit is not refundable in the event of cancellation.

In the event of partial cancellation, the amount equivalent to 20% of the days cancelled will be charged as a cancellation fee.

In the event of no-shows on the check-in date, the booking will be cancelled and the amount already paid will be considered a cancellation fee.

GENERAL TERMS & CONDITIONS

All rooms are non-smoking.

Pets are not allowed.

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